Frequently Asked Questions(FAQs)
How do I return a package?
Very Ghanaian will exchange or issue credit for fully items returned in original condition within 7 business days of receipt.
Please note that your package should have a return address printed on it. You can mail it back to that address.
- Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
- Return shipping methods and associated costs are the responsibility of the customer.
How do I get a refund?
We issue refunds once the return package has been received on our end. We refund 100% of the purchase cost.
What if my package never arrives?
This is a rarity, however, should this happen, you should reach out to us by email(email@example.com) with your order information. If your package cannot be traced, we can attempt re-delivery.
How long does fulfillment/shipping take?
Depending on the shipping option chosen, fulfillment and delivery could take anywhere between 1 to 12 business days.